The General’s Jack Martin: How tech is changing customer experience

The General’s Jack Martin: How tech is changing customer experience

The General’s Jack Martin discusses how technology is transforming customer experience.

Do Gen Z adults know what a deductible is?

Do Gen Z adults know what a deductible is?

Only 27% of Gen Z adults can define “deductible,” according to the NAIC, and more than half feel overwhelmed when dealing with insurance.

Consumers are shopping and switching insurance carriers: JD Power

Consumers are shopping and switching insurance carriers: JD Power

The latest loyalty indicator and shopping trends (LIST) report from J.D. Power, in collaboration with TransUnion.

DOL settlement with Unum Life; Four insurers sue Norfolk Southern: Legal news

DOL settlement with Unum Life; Four insurers sue Norfolk Southern: Legal news

Department of Labor announced a settlement with Unum Life Insurance and four insurers sue Norfolk Southern, plus more legal news.