Consumers are shopping and switching insurance carriers: JD Power

Consumers are shopping and switching insurance carriers: JD Power

The latest loyalty indicator and shopping trends (LIST) report from J.D. Power, in collaboration with TransUnion.

Ethical AI in life insurance, Hareem Naveed of Munich Re

Digital Insurance spoke with Hareem Naveed, associate vice president of integrated analytics at Munich Re Life, about the ethical application of artificial intelligence in life insurance.

Reinventing retirement: Innovating long-term care

Insurance sector must foster innovation to ignite behavioral and buying changes to safeguard elderly individuals from financial insecurity.

DOL settlement with Unum Life; Four insurers sue Norfolk Southern: Legal news

DOL settlement with Unum Life; Four insurers sue Norfolk Southern: Legal news

Department of Labor announced a settlement with Unum Life Insurance and four insurers sue Norfolk Southern, plus more legal news.

Meet the insurtech: Mile Auto

Meet the insurtech: Mile Auto

The Atlanta-based mileage-based auto insurance startup confines its criteria to odometer readings, rather than intrusive installed telematics devices. It has collaborated with Porsche to create a unique coverage offering for the automaker’s customers.

Progressive first in online user experience: Keynova

Progressive first in online user experience: Keynova

Progressive scored first overall for online user experience in the Q2 2024 Online Insurance Scorecard from Keynova. State Farm and USAA tied for second.

High claims severity shows little sign of slowing, reveals LexisNexis report

High claims severity shows little sign of slowing, reveals LexisNexis report

Rising costs and lengthy claims processes are persisting, in part due to shortages and increasing attorney involvement, according to the 2024 LexisNexis Auto Trends report.

Insurance associations sue U.S. DOL: Legal news

Insurance associations sue U.S. DOL: Legal news

Insurance associations sue U.S. DOL and other legal news.

More than half of customers have little trust in their auto insurers, J.D. Power

More than half of customers have little trust in their auto insurers, J.D. Power

As insurance rates continue to rise, the J.D. Power 2024 U.S. Auto Insurance Study finds consumer trust is key to maintaining satisfaction and brand loyalty.