Drivers in these 20 American cities speed the least, brake more softly, and aren’t as glued to their phones while behind the wheel.
Category: Auto insurance
The General’s Jack Martin: How tech is changing customer experience
The General’s Jack Martin discusses how technology is transforming customer experience.
Do Gen Z adults know what a deductible is?
Only 27% of Gen Z adults can define “deductible,” according to the NAIC, and more than half feel overwhelmed when dealing with insurance.
Consumers are shopping and switching insurance carriers: JD Power
The latest loyalty indicator and shopping trends (LIST) report from J.D. Power, in collaboration with TransUnion.
DOL settlement with Unum Life; Four insurers sue Norfolk Southern: Legal news
Department of Labor announced a settlement with Unum Life Insurance and four insurers sue Norfolk Southern, plus more legal news.
Meet the insurtech: Mile Auto
The Atlanta-based mileage-based auto insurance startup confines its criteria to odometer readings, rather than intrusive installed telematics devices. It has collaborated with Porsche to create a unique coverage offering for the automaker’s customers.
Progressive first in online user experience: Keynova
Progressive scored first overall for online user experience in the Q2 2024 Online Insurance Scorecard from Keynova. State Farm and USAA tied for second.
High claims severity shows little sign of slowing, reveals LexisNexis report
Rising costs and lengthy claims processes are persisting, in part due to shortages and increasing attorney involvement, according to the 2024 LexisNexis Auto Trends report.
Insurance associations sue U.S. DOL: Legal news
Insurance associations sue U.S. DOL and other legal news.
More than half of customers have little trust in their auto insurers, J.D. Power
As insurance rates continue to rise, the J.D. Power 2024 U.S. Auto Insurance Study finds consumer trust is key to maintaining satisfaction and brand loyalty.